Performance Improvement and Strategy

  • Business Processes Mapping and Analysis – Towards supporting businesses have a clear understanding of how it operates. By identifying inefficiencies and areas for improvement, we can support businesses streamline their operations and enhance the overall performance of their businesses.
  • Market Entry Mode Strategies – For businesses looking to expand into new markets. Whether you’re considering exporting, licensing, franchising, or joint ventures, we assist you research and analyze the various options available to you in order to make an informed decision.
  • Business Strategy  – Developing a strong business strategy is essential for long-term success. This involves setting clear goals and objectives, identifying your target market, and aligning your resources and capabilities to achieve your desired outcomes.
  • Business Benchmarking – Comparing our client’s performance against industry standards and best practices. By analyzing their strengths and weaknesses relative to the competition, we help businesses identify opportunities for improvement and differentiate themselves in the marketplace.
  • Strategy Development – Through an iterative process that involves continuous analysis and refinement. By staying agile and adaptable, we ensure that businesses can respond to changing market conditions and stay ahead of the curve.

Operations Change Management

  • Transitioning Management: Supporting businesses manage leadership transition within an organisation. Ensuring that there is a clear plan for how the transition will take place and how it will impact the organization as a whole. Also maintaining clear communication lines to ensure that everyone is informed and on the same page.
  • Diversity Management: In today’s global marketplace, diversity is becoming increasingly important, so is supporting businesses in effectively managing a workforce that includes people from different backgrounds and cultures. This will involve assisting the business creating policies and practices that promote diversity and providing training to employees to help them understand and appreciate different perspectives.
  • Programme and Project Management: This might involve overseeing the planning, execution, and monitoring of a specific set of tasks or activities. This can involve managing budgets, timelines, resources, and stakeholders, among other things.
  • Scenario Planning: This will involves creating multiple possible futures and developing strategies to deal with each one. This can be particularly useful in uncertain or rapidly changing environments. Analyzing different scenarios and creating a plan to adapt to each one.

Research and Analysis

  • Market Research and Analysis – involve gathering and analyzing data about a particular market or industry
  • Qualitative Research – focuses on understanding people’s opinions, attitudes, and behaviors
  • Social Research – investigating social issues or trends
  • Competitor Analysis – studying the strengths and weaknesses of rival businesses.
  • Virtual Mystery Shopping – a research technique that involves evaluating the quality of a business’s customer service by posing as a customer and providing feedback

Sustainable Corporate Social Investments

  • CSI Strategy: Ensuring that a business’ CSI strategy is align with the the company’s overall business strategy and goals. Considering the social and environmental issues that are most relevant to the industry and stakeholders, and how its CSI programme can address them.
  • CSI Operational Structure: The business CSI operational structure should be designed to ensure that your programme is efficient, effective, and sustainable. We look at the roles and responsibilities of the CSI team, as well as the processes and systems needed to manage the programme.
  • CSI Programme and Portfolio: A CSI programme and portfolio should be designed to deliver maximum social and environmental impact within the company’s budget and resources. We consider the focus areas of the programme, the types of projects and partnerships to pursue, and how to measure and report on the outcomes.
  • CSI Stakeholder: CSI stakeholders include a range of individuals and organizations who are impacted by or have an interest in the business’ programme. We consider how to engage with and involve stakeholders throughout the design, implementation, and evaluation of the programme.
  • CSI Partnerships: Collaboration is key to achieving sustainable social investments. We consider how to build partnerships with NGOs, government agencies, community groups, and other stakeholders to leverage resources and expertise.